Frequently Asked Questions

For booking conditions and data protection information, please also review our Terms & Conditions and Privacy Policy.

Planning Your Trip

Can you create a completely customised itinerary?

Yes. Our signature approach is tailor-made travel. We can adjust destinations, duration, accommodation style, activities, travel pace and private transport around your preferences.

What if I do not know which destinations to visit?

That is exactly where our planning service helps. Tell us your travel dates, interests, preferred pace and approximate budget, and we can recommend a route that balances Sri Lanka’s culture, wildlife, mountains and coastline.

How far in advance should I enquire?

Earlier planning generally gives you a wider choice of hotels, guides, vehicles and experiences, especially during popular travel periods. We also welcome shorter-notice enquiries subject to availability.

Booking & Enquiries

How do I start my holiday enquiry?

Use the Book Now page or contact us through WhatsApp. Share your dates, number of travellers and what you would like to experience, and our team can begin shaping your journey.

Can I customise one of your listed tours?

Absolutely. Published tours are inspiration and starting points. We can modify the route, accommodation, duration and activities to make the itinerary more personal.

Can you arrange private chauffeur travel?

Yes. Private chauffeur travel can be incorporated into your itinerary to provide flexibility, comfort and convenient point-to-point travel across the island.

Travel Experience

Can you arrange luxury and honeymoon holidays?

Yes. We can design premium and romantic journeys with carefully selected stays, private experiences, scenic routes, beach time, wellness, dining and celebrations according to your preferences.

Can families travel with you?

Yes. Family itineraries can be designed around children's ages, suitable travel times, comfortable accommodation and activities that work for different generations.

What activities can be included?

Depending on the destination and season, your itinerary can include wildlife safaris, scenic trains, surfing, beaches, hiking, cultural experiences, food, wellness, photography and private excursions.

Payments & Changes

Can I change my itinerary after it is prepared?

We aim to refine the itinerary with you before final confirmation. Changes after confirmation may be subject to availability, supplier terms and any applicable charges.

How are payment and cancellation terms handled?

Payment schedules, cancellation conditions and supplier-specific terms depend on the services booked. We will communicate the applicable terms clearly before confirmation.

Support

How can I contact the team?

WhatsApp: +94 77 788 1218
Email: info@myvacationatlanka.com

Where are your offices?

Main Office: 25, 8th Lane, Borupan Road, Ratmalana, Sri Lanka.
Branch Office: 31 Emery Street, Holbrook, MA 02343, United States.