We respect the information you share with us and aim to use it responsibly to provide a better travel-planning experience.
For common travel questions, visit our FAQ. For booking and service conditions, please review our Terms & Conditions.
This Privacy Policy explains how My Vacation at Lanka may collect, use and protect information when you visit our website, contact us or enquire about travel services.
Depending on how you interact with us, information may include your name, email address, telephone or WhatsApp number, travel dates, number of travellers, destinations, travel preferences, accommodation preferences, budget information and the details you voluntarily provide in an enquiry.
We may use information to respond to enquiries, prepare itineraries, communicate about requested services, coordinate travel arrangements, provide customer support, improve our website and understand general enquiry trends.
If you choose to use our WhatsApp enquiry links, your message will be sent through WhatsApp and handled according to WhatsApp's own terms and privacy practices. We do not control the privacy practices of third-party communication platforms.
We may share relevant information with hotels, transport providers, guides, activity operators and other suppliers when necessary to arrange services you request. We do not intend to sell your personal information as a commercial mailing list.
Our website may use cookies or analytics technologies to remember preferences, understand website usage and improve performance. Third-party services may have their own cookies and privacy policies.
Where permitted, we may use contact information for relevant travel communications. You may ask us to stop non-essential marketing communications at any time.
We take reasonable administrative and technical measures to protect information from unauthorised access, misuse or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
We retain information only for as long as reasonably necessary for the purposes described above, to maintain records, resolve enquiries, comply with applicable obligations or protect legitimate business interests.
You may contact us to ask what information we hold about you, request correction of inaccurate information, or ask us to stop certain communications, subject to applicable legal and operational requirements.
Our website may contain links to external websites, including social networks, booking platforms and service providers. We are not responsible for the privacy policies or content of those external websites.
Our website is intended for general travel planning and is not specifically directed at children. We do not knowingly request unnecessary personal information from children.
We may update this policy when our services, technology or legal requirements change. The latest version will be published on this page with an updated date.
If you have a privacy question, contact info@myvacationatlanka.com or call +94 77 788 1218.
Note: This policy is a general website privacy framework and should be reviewed and adapted to the privacy laws applicable to your company, locations and data-processing activities.